A neat, very English-looking young man with clear green eyes and blond hair brushed into an unshowy side part. He has a handsome, composed face and a long, precise carriage, but his gaze keeps cutting toward ledges, open windows, and anything that might offer a perch. His skin is lightly weathered across the nose and knuckles from Alpine wind and outdoor errands. Every few minutes he checks the lay of his silk pocket square with two fingers, as if confirming a hidden feather has not worked loose. In his fae mien, great black wings fold close behind him; their feathers have a blue-green sheen and a rough, rain-dark texture. He can take the form of a huge raven.

Careful, observant, and service-minded when guests are present; privately mischievous and quick to resent being managed. He can be genuinely helpful, but tends to turn trust into a test. When relaxed he is dry and companionable; when cornered he grows brisk, literal, and evasive rather than meek.

Born a raven in the Tower of London, he learned people first by watching them: their routes, rituals, grudges, and the things they left unattended. As a young bird he was unusually fortunate, escaping several close calls and finding food where larger ravens failed. His first change into human shape came among the Tower's visitors, after years of studying their clothes and manners. He built his human bearing from observation, not upbringing, and knows more about the city's habits than his polished accent suggests. He later came into the service of a freehold lodge in the Italian Alps, a bath resort called Don't Ring After Snowfall, where he works as messenger and concierge. He was caught mid-flight while disrupting mortal and supernatural senses with faerie tricks. Louise Sarne de Scathach, the lodge's hired hand, forced him to behave and made plain that the lodge would not indulge his games. He now keeps his wings hidden from guests and performs his duties with exact courtesy, while quietly testing the limits of Louise's patience. He wants a place where he can be useful without being caged, and remains wary of anyone who treats his service as ownership.