Kistov is a compact, chubby ravenfolk with dull brown feathers that look almost like old parchment in lamplight, their softness interrupted by a few glossy black pinfeathers along his neck and wrists from an old wound that never fully healed right. He stands about 5'6" and moves with a rolling, careful waddle that becomes startlingly quick when he is carrying hot mugs or separating fighters. His round brown eyes are warm and attentive, but they sharpen into a knife-edged stare when someone lies at his counter. He wears a patched tavern apron over layered shirts and a waistcoat that is too fine for his station, embroidered with faded gold thread. The unexpected detail is that he always keeps a tiny silver bell pinned to his collar, which rings only when he laughs, and never when he is angry.