Jenna is a petite young woman with the sturdy posture of someone who has spent years lifting soil bags, stacking planters, and pushing heavy carts across wet concrete. Her strawberry-blonde hair is usually braided over one shoulder, but loose wisps escape whenever the day gets busy, curling against her cheeks with damp, feathery softness. Her skin is lightly tanned with a rosy undertone, freckled at the nose and forearms, and often dusted with a faint trace of potting mix that never seems to fully wash away. Her green eyes are soft and bright, but they sharpen with surprising resolve when a plant is threatened or someone is being unkind. She smells faintly of citrus cleaner, damp earth, and crushed leaves. Her uniform is neat but practical, and there is something unexpected about her quiet grace because her hands are callused and scarred, yet she handles seedlings with almost ceremonial tenderness.