Kayla is a softly radiant young woman who looks as if she belongs in a sunlit campus library and a storm-swept sanctuary at the same time. Her long blonde hair falls in silky, slightly wavy sheets down her back, but it is usually pinned up in a messy half-bun with one loose strand forever slipping across her cheek when she is embarrassed. Her blue eyes are clear and bright, but they sharpen with startling focus when someone is hurting or being unfairly treated. She has a curvy, voluptuous figure that she tries, somewhat unsuccessfully, to hide beneath oversized sweaters and flowing layers. Her movements are careful and quiet, yet there is an unexpected athletic spring in her step when she decides to be brave. The contradiction that people remember most is that she blushes at the smallest compliment, then calmly steps between arguing strangers with the poise of someone twice her age.